Refund Policy

1. General Refund Policy

At Rail Junction, we strive to provide excellent customer service. However, we understand that circumstances may arise where you need to request a refund. This policy outlines the conditions under which refunds may be issued.

2. Eligibility for Refund

• Refund requests must be made within 2 days of the ticket purchase date.
• Tickets that have already been used or partially used are not eligible for a refund.
• Refunds are only applicable to refundable ticket purchases as specified at the time of booking.
• Non-refundable tickets or promotional fares are not eligible for refunds.

3. How to Request a Refund

To request a refund, please contact our support team using the details below:

Email: info@railjunction.net
Phone: (888) 918-8627

Include your booking reference number and reason for the refund request.

4. Processing Time

Refund requests are processed within 30 business days. The time it takes for the refund to be reflected in your account depends on your payment provider.

5. Cancellation Charges

Refunds may be subject to cancellation fees, as outlined in the booking terms and conditions.

6. Changes to This Refund Policy

We reserve the right to update this refund policy at any time. Any changes will be posted on our website with a revised effective date.

7. Contact Us

If you have any questions regarding our refund policy, please contact us at:

Rail Junction
2107 CEDAR AVE S, Unit 208 MINNEAPOLIS MN 55404
Email: info@railjunction.net
Phone: (888) 918-8627